About this course

All about AllergensThe All About Allergens course is for owners, managers and workers in any food business to gain knowledge about food allergens, and to develop best practice procedures for making their food business safe for customers with food allergy.

This course is suitable for:

  • Food business owners, proprietors and managers
  • Hospitality workers, front of house staff, hosts, all rounders
  • Food and beverage service attendants, wait staff, bussers, food runners
  • Bar staff, sommeliers
  • Kitchen staff including kitchen assistants, kitchen hands, kitchen porters, dish washers

(Note: Cooks, chefs and caterers working in general food service should complete All about Allergens for Cooks and Chefs)

There are four units in the course. 

Unit 1: Food allergy overview

Unit 2: Communicating with customers and staff

Unit 3: Menus and food labels

Unit 4: Practical management of food allergens

Each unit has a short quiz at the end. Once you score at least 75% for the quiz, you can  start the next unit. There is a final assessment quiz at the end. Once you score at least 90% in the Final Assessment you will receive your Certificate of Completion. 

You can do the quizzes as many times as you need to.

The course will take approximately 45 minutes to complete. Your progress is saved along the way, so you can stop and come back to it at any time.

You should undertake this training at least every two years.

Last modified: Tuesday, 5 August 2025, 3:11 AM