Resources for compliance
National Allergy Strategy
All about Allergens online training is designed to assist food business and those working in food service to gain knowledge about food allergens, and to develop best practice procedures for making their food business safe for customers with allergies. The course is available free of charge and takes approximately 45 minutes to complete.
To provide training appropriate for the different food service sectors, All about Allergens courses have been developed for people working in general food service, hospitals and other care facilities, camp venues, schools and children's education and care.
The All about Allergens Resource hub supports food businesses and those working in food service with the tools they need to adopt best practice procedures for managing food allergens in their workplace. The hub provides sample policies, checklists, audit tools and menu planning tools adapted to a range of sectors including general food service, hospitals, camps, schools and children's education and care.
Food allergy training bookmarks and the Usual suspects posters can be ordered for free from the Allergy & Anaphylaxis Australia shop and distributed when visiting food businesses.
Environmental Health Australia
FoodSafe is a short entertaining food handling training package, designed to get those working in food service thinking about food safety. Written information reinforces the video messaging along with questions that will assess understanding of food safety. FoodSafe will soon be available as an online course.
Food Standards Australia New Zealand (FSANZ)
The standards in the Australia New Zealand Food Standards Code are legislative instruments under the Legislation Act 2003.
The FSANZ website has a food allergen portal developed as part of the Allergen Collaboration which contains information for various sectors regarding food allergen management.
Implementation Subcommittee for Food Regulation (ISFR)
For procedures for investigating and reporting of consumer complaints and incidents of undeclared food allergens, supplementary to standard food investigation protocols.
Provides authorised officers with principles to guide the inspection of food businesses. Inspection of food premises is an important activity to assess compliance with the Australia New Zealand Food Standards Code and food act provisions.
To assist with consistent compliance, monitoring and enforcement by food regulation agencies, ISFR has developed a number of resources.
The Australia and New Zealand Food Regulation Compliance, Monitoring and Enforcement Strategy provides guidance for food regulators, including guiding principles and appendices to outline actions that may be taken.
State and territory enforcement agencies
Contact details and information for the state and territory enforcement agencies:
Also available from: Food enforcement contacts (foodstandards.gov.au)
Content updated January 2022