Help and Creating an account


For help please review the information on this page.

If you still need help go to and fill out the form.

Finding a Certificate

Once you have successfully completed a course you can access your certificate from the bottom of the course page when you are logged in.  

All about Allergens for General Food Service

All about Allergens for Schools and Children's education and care

All about Allergens for Camps

All about Allergens for Residential Care 

All about Allergens for Hospitals

Superseded Courses


Creating an account

To create a new account go to 

  • Fill out the information.
  • Example Username: suzanne98
  • Example Password: bluE?sPy901
  • Remember the password needs to have at least 8 characters, at least 1 digit(s), at least 1 lower case letter(s), at least 1 upper case letter(s), at least 1 non-alphanumeric character(s) [such as punctuation ?!;@] .
  • Plus other details as requested. 
  • Then click Create my new account button.
  • The page should then close and show what is happening in the next message. If the page does not close then you have not entered the information in the fields either uniquely or correctly. There should be a message near the field that needs to be changed.

Email requirement

An individual's result is stored on the site database and accessible by them, so each individual needs to have their own account and therefore their own email address.

Email addresses may be established at no cost by anyone if they have access to the internet (e.g. ).

Last modified: Thursday, 14 July 2022, 10:07 AM